Made at Home Quilts ...and then some!!!
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Payment:

We accept MC, Visa, American Express, Discover and Pay Pal.

All items will ship once payment is received and clears our bank.  If your payment method is an e-check through Pay Pal, payment will generally take 3-5 business days to clear.

Sales tax is charged to all Pennsylvania residents.

Shipping:

All purchases are usually ready to ship within 3-5 business days, UNLESS otherwise stated. If there is a situation when your item will not ship within the previous time frame stated, we will notify you as soon as possible. 

SHIPPING in UNITED STATES ONLY (at this time):
Our packages are shipped via USPS Priority for all shipments within the United States.  This includes $50.00 of insurance and tracking. NOTE that when your item is marked ‘shipped’ this means your order has been picked up and it is on its way to you. 

Please refer to our Refund Policy in cases where your item was lost or damaged during transit.  

GENERAL STATEMENTS for SHIPPING
Please ensure your shipping address is correct at the time of purchase, as this is the one we will use for shipment unless otherwise specified in the ‘notes to seller’ comment box.  

Once your package has left our shop, we are at the mercy of the USPS.  The USPS is generally pretty reliable in getting your package to you in the allotted time, however sometimes they are not successful, and we appreciate your patience and understanding knowing this is not within our control and we will do everything we can to locate your package.


Wholesale shipping costs will be discussed and quoted at time of stores submission and final agreement.  NOTE: This opportunity is only available within the United States.

Exchanges/ Refunds:

Here at Made at Home Quilts …and then some!!! we want you to love your item(s) you purchased.  If you are not completely satisfied with your item you may return it within 10 days of delivery confirmation for an exchange of the same item or a full refund (excluding shipping and taxes). Customer will be responsible for the shipping costs when returning the item to us.  Once the item is received we will send the exchange or issue the refund, if approved.

If your items your item(s) are lost or damaged during transit through the USPS we will refund the full amount charged after contacting the USPS and claim is filed and approved. 

NOTE: Any item(s) being returned for any other reason other than damaged, must be in NEW condition (the condition in which it was sent) for any refund to be approved. For a product being returned/exchanged due to damage we will require photos to be provided showing the damage to the product for the insurance carrier we purchase through.  

Made at Home Quilts ...and then some!!! reserves the right to refuse refund or exchange for any damage to the product once received back in our shop.

Custom orders (these are items that cannot be resold and are items not regularly listed in the shop) are final once shipped and will not be exchanged or refunded.


NOTE that when you are making a special request for a custom order (an item not currently listed in the shop) the purchaser will be charged a commission fee and the cost will be based on the product and the level of difficulty in the design. This cost will be included in the deposit price when purchase is made and is NON-REFUNDABLE. 

Additional Information:

GENERAL

When you make a purchase from our shop, you will receive the item pictured in the listing.


This is does not mean we cannot create that special item just for you!  Just contact us if you are looking for that special item or maybe it is an item we already have but you would like it to be a different fabric, color scheme, size or quantity. The possibilities are endless – we can set up a listing just for you to purchase through our shop!



CUSTOM ORDERS

All custom orders are agreed upon through a quote proposal. The quote will show cost of materials, time, fees, taxes (if applicable), deposit and commission fee.  When agreed upon/approved a deposit will be required PRIOR to any work starting on your order.  If you should decide to not continue with your order the deposit once made is NON-REFUNDABLE.


NOTE that when you are making a special request for a custom order (an item not currently listed in the shop) the purchaser will be charged a commission fee and the cost will be based on the product and the level of difficulty in the design. This cost of a commission fee will be included in the deposit/final price when purchase is made and is NON-REFUNDABLE.

PRODUCTS


The measurements taken of our products are approximate.  When we take our measurements and it is between sizes, we narrow down to the closest quarter of an inch.  There is never an exact science to the wonderful world of handmade.  It allows each piece to be that more unique in its own way!

PHOTOGRAPHY


We do our best to take accurate pictures of our products as we can.  There may be a slight color difference between what is shown on your monitor screen, tablet, phone, etc… (we have so many ways to shop), and the final product received.

FABRIC PRODUCT CARE

All of our products are made by machine/ hand.  Our textiles used are not pre-washed as we want to keep them crisp and in its original shape.  We find it is easier to manipulate the material when designing our products.

Therefore, if your piece purchased should need to be cleared, we suggest the following:

1. Wash by hand in cool (tepid) water with a very gentle soap, and rinse until the water is clear of suds.
2. Let it air dry flat.
3. If necessary, and while damp, iron to remove wrinkles. Here at the shop, we tend to really like that effect, it adds even more character to your handmade purchase.

4. And most IMPORTANTLY, it is never recommended to ever Dry Clean, this can breakdown the textile fibers.


PAPER BEAD CARE

If your item contains a paper bead product for an embellishment, it is not recommended to submerge the item.  While the paper bead is coasted with a glaze, it will be damaged.  They are designed to be water resistant on the outside, but are not water proof.

Our paper beads are made using card stock or scrapbook paper and are sealed with ‘Mod Podge’ glue and then two coats of a glaze are applied by brush using ‘Diamond Glaze’.  The outside of the bead core is not covered or protected.

If the paper bead needs to be cleaned, we suggest an extremely damp cloth to wipe the bead directly and let air dry.  DO NOT SUBMERGE THE PAPER BEAD…


IMAGINE/ CREATE


We are always up for anything our customers can dream up!  Please contact us to bring your ideas to life!

It only takes an email or phone call to realize that the possibilities are endless!


FEEDBACK/ REVIEWS

We are very grateful you chose to make your purchase from Made at Home Quilts …and then some!!!  We know that you will be pleased with your purchase as we were creating it.  Please take the time to leave a POSITIVE feedback/review in our ‘contact us’ section.  

If for any reason you are not fully satisfied with your purchase, we ask that you contact us immediately.  We strive to make sure our customers are always happy!  We never want a reason for you to leave a negative or satisfactory feedback/ review.


100% Satisfaction is our commitment for our customers!


Wholesale Interest:

ONLY AVAILABLE WITHIN UNITED STATES.

If your company is interested in having our products in your shop, please take the time to complete our Wholesale Request form click here, and we will contact you as soon as possible to discuss our possible journey together!!!

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